This is a podcast episode titled, Ep14: Steve Lucas, CEO of iCIMS. The summary for this episode is: <p><b>“You can’t have a meaningful conversation with your customer if you don&apos;t have the right data.” </b></p><p><b>Steve follows the data and it’s his go-to approach for all challenges; from customer engagement and touchpoints, to market trends.</b></p><p><b>In episode #14 of our Datavana Podcast, Steve Lucas (CEO of iCIMS) provides insights into analyzing the interesting world of employment data. He examines the current direction of the US job market from applicant activity, COVID, demographics, and covers finer trends such as; where the customers are, diversity, skill shortages, and recruitment direction. </b></p><p><b>Steve &amp; iCIMS are also pioneers in the industry revolutionizing the talent acquisition market. Utilizing data, Steve is changing the way we think about communication &amp; engagement for the employment process. </b></p><p><br/></p>